What to expect from an agency
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Job Seeking
Your agency should take the time to discuss with you what you want from your next role, establishing:
what primary skills you wish to continue to develop, and what skills you hope to acquire
what industry sectors interest you
what kind of environment you want to work in
what employment structure (ie. permanent/contract) and what hours of work you prefer
what remuneration you are seeking
They should be able to advise you as to how these immediate objectives can be achieved, in addition to being able to offer longer-term career advice if you require it. They should be proactive in seeking out roles for you.
Representation
You will probably agree that it is unprofessional for an agency to send your resume to clients without your express consent.
For one, your resume is private and confidential and should only be distributed to those for whom it is intended. Furthermore, it is the agent's responsibility to determine in consultation with you, whether the role is suitable for your needs and skillset!
Finally, even if the role is suitable, you run the risk of being presented for the same role by multiple agencies. Many clients find this situation a time-waster they can do without, and your chance of winning a position that you deserve may be jeopardised.
It is therefore very important that you avoid agencies that represent you to clients without your informed consent. Keep track of which agent is representing you for which roles, if possible recording the department, client's job reference number and hiring manager as well as the company and role title.
Negotiation and Contracts
Once a hiring manager indicates interest in employing you, your agency should be prepared to negotiate on your behalf to get you the best salary or rate. They should also be prepared to discuss with you the terms and conditions of your contract or appointment and provide any necessary clarification.
Contractors Post Placement Services
Unicom account managers performance is assessed not only on their ability to place people but also on their ability to provide effective post-placement services. Unicom Contractors are issued with a questionnaire on the quality of post-placement services they receive. Please fill this out:- your comments will be acted upon. Alternatively, please contact us at admin@unicomsystems.com with any comments or suggestions.
Pay : One function of your agency is to ensure that you get paid regularly and on time. While many clients may only pay monthly in arrears, Unicom pays contractors fortnightly by direct deposit.
Mediation : Unicom's account managers are always available to promptly address any issues that arise during your contract, whether they concern working relationships, conditions, renewal and rate increases, or other relevant matters.
Rewards : Being a contractor doesn't mean you have to miss out on the recognition and the social events that are offered to permanent employees! Unicom chooses to recognise our contractors service with gifts, and special rewards for long-serving contractors. We also hold social functions so you can get to know other people in the industry.
